How do I care for my wall art?

We recommend dusting your canvas or poster with a damp cloth and wiping dry. Only use a dry cloth for unframed posters. Although we use UV-resistant inks, your print can still fade if left directly in sunlight for long periods of time. We do not recommend hanging your artwork outdoors.

Do you ship worldwide?

Yes! We ship to almost every country worldwide. Feel confident in knowing your artwork is handled with care and precision, ensuring a seamless worldwide delivery experience no matter where you are.

• Fast Delivery: Most orders arrive within 4-6 business days after purchasing. Large canvases (30" x 40" and above) may take 4-14 business days.
• Free Shipping: All orders above $59 USD qualify for free shipping.
• Real-Time Tracking: An email with a tracking number will be sent as soon as your wall art is shipped.
  

Where are your products made and do I have to pay tariffs?

Because of our extensive customization options and personalized styles, every single canvas/poster print we produce is made to order. To achieve our record shipping times and lower shipping fees (often free for you), we have multiple global production sites in over 20 countries including throughout North America, Europe, and Australia (see full list below). Although you are responsible for paying your country's tariffs, it is unlikely that you will because in most cases, prints are fulfilled in the same country that they are ordered from.

While we strive for local production wherever possible, some orders may be produced in a different country based on stock availability, capacity, or logistics.

Read below about how our production model guarantees higher quality, lower pricing, and faster shipping times, all while reducing carbon emissions.

Advantages of Local Fulfillment:

• Faster Delivery: Reduced shipping times by producing artwork closer to your location.
• Cost-Effective: Lower shipping fees passed on to customers.
• Eco-Friendly: Local fulfillment means minimal distance travelled for our shipping partners, significantly reducing our carbon footprint.
• Community Support: Boosting local business in production regions.

Here is a list of the countries where each of our products are fulfilled in:

Framed Canvas: Canada, the United States, the United Kingdom, Germany, and Australia.

Canvas: Canada, United States, Mexico, Australia, New Zealand, the Netherlands, Norway, Sweden, the United Kingdom, Denmark, France, Germany, Ireland, Italy, Spain, South Africa, Singapore, and the United Arab Emirates.

Canvases (framed and unframed) sized 30" x 40" and above are made only in the United States. Customers outside of the U.S. that order canvases this size and above are responsible for paying customs, duties, taxes, tariffs, or VAT upon product arrival in their country.

Framed Poster: Canada, the United States, Australia, New Zealand, the United Kingdom, Norway, Sweden, Denmark, France, Germany, Ireland, Italy, Spain, Singapore, and Brazil.

Poster: Canada, the United States, Mexico, Australia, New Zealand, the United Kingdom, Denmark, France, Germany, Ireland, Italy, Switzerland, Norway, the Netherlands, Sweden, Spain, South Korea, China, Singapore, the United Arab Emirates, South Africa, Brazil.

High Standards for Print Partners:

In order to reduce your shipping costs, shipping times, and our own carbon footprint, Moderno prioritizes quality by partnering with top-tier printing companies worldwide. These partners utilize professional-grade equipment, ensuring optimal performance and consistent output.

A rigorous monitoring system is implemented to maintain high standards across our partner network. This includes regular performance checks and adherence to a high standard designed to achieve uniform, high-quality results.

How do you prioritize sustainability and reduce your environmental impact?

As an environmentally conscious company, we use FSC-certified or equivalent sustainable materials across our products. Our posters are printed on responsibly sourced paper, and our frames are crafted from durable poplar or pine wood, all meeting FSC, EU, or APCA certification standards. This ensures that every piece of wall art is not only beautiful but also aligned with ethical and eco-friendly practices.

We also prioritize sustainability in our packaging by using recycled materials whenever possible. This includes corrugated boxes, corner protectors, and protective sleeves—designed to minimize waste without compromising protection.

In addition to using sustainable materials and packaging, we’re proud to support global reforestation efforts through our partnership with One Tree Planted. For every poster or canvas purchased, we plant one tree in regions where it’s needed most—from restoring forests after wildfires to rebuilding natural habitats. This initiative helps offset carbon emissions, support biodiversity, and create lasting environmental impact. It’s a simple yet powerful way for every purchase to contribute to a greener future.

How do I choose between canvases and posters?

It all comes down to your personal style and how you envision the artwork fitting into your space.

Canvas prints offer a bold, dimensional look thanks to their depth—available in thin (0.75") or thick (1.5") formats. The thicker edge gives a more substantial, gallery-like presence on your wall. You can also elevate the look further with a floating frame, which adds subtle separation between the canvas and the frame for a modern, refined touch. Most framed canvases come with the choice to add a white border around the image, giving the artwork room to breathe and adding visual contrast.

Framed posters, on the other hand, provide a sleeker, more polished look. They sit flatter against the wall and have a clean-lined aesthetic that works well in both minimalist and contemporary interiors. Most posters, whether framed or unframed, also have the choice to include a white matte border printed directly onto the paper, offering a classic finish that draws the eye to the artwork.

Can you tell me more about your products?

Of course! Here are the details for each style of wall art, also found on each product page:

Poster Details (Framed and Unframed):

Our premium matte paper posters can have a frame of your choice with acrylic glass added to enhance your print.

• Free Framing Service: Framed posters arrive professionally framed and ready to hang—no assembly required. Please note that screws/nails are not included.
• Protective Cover: On framed posters, a shatterproof acrylic glass shields and enhances the print.
• Premium Matte Finish: Designs are printed onto 200 GSM uncoated matte paper for rich color, soft texture, and a smooth, non-reflective finish.
• Durable Frames: Crafted from strong pine wood in a black, white, natural, or dark brown finish.
• Eco-Friendly: Made with FSC-certified or equivalent sustainable paper and wood.

Canvas Details (Framed and Unframed): 

What is your return policy? 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. We charge a return shipping fee of $9.99 USD per item returned if your return request is accepted. This fee will be deducted from your refund. Please note that we do not accept returns for personalized wall art or custom items. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To request a return, you can contact us at info@modernowallart.com. Please note that returns will need to be sent to the address provided by our team. 

If your return request is accepted, we’ll send you a pre-paid return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question using the email above. Please read more about our refund policy here.

Do you offer bulk discounts?

Yes! If interested in ordering 20 or more pieces, please contact us via email: info@modernowallart.com and let's discuss further.

Who do I contact for any other questions?

We'll be happy to answer your questions via our chat or by email: info@modernowallart.com